Capio Läkarhus Kvillebäcken i Göteborg

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kommentar 5

• en

  jonas Olsson

  :: 21 maj 2018 21:16:54

  Close to impossible to book an appointment. They have implemented a new service where you can book online, but I received hours later after requesting an appointment a message asking to call in 0745 the following day. Calling in but can’t get through or ask you to call back later then a few minutes later you will receive an automated message stating all appointments are booked for the day. This happens every time... Changed my preferred Vårdcentral today because of this. Obviously not just a problem with this business, but a society problem too, but the booking system must be sorted.

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  Eirik Sollien

  :: 10 april 2018 14:28:25

  Very nice and professional doctor. Not just throwing meds at the problem. Took her time to listen and didn't rush. It did take some time to get the appointment, but they cannot control the demand, so should not loose rank for that.

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  George Costache

  :: 23 januar 2018 17:34:40

  I think that 1 star is too much. Not competences, not skills, not amiability. I do not know why exist this center and the people from there. They take money for nothing. I will try to change the clinic now. Loathsome.

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  Eve Zorawska

  :: 27 oktober 2017 09:38:01

  Save yourself the headache and go somewhere else! The reception is rude and disorganized and it's almost impossible to book a time. I can't even list all the disappointment and issues I faced here. The worst health center I have ever been to.

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  Mehdi Joe

  :: 11 juli 2017 11:54:51

  This clinic used to be exception (Scaled with Swedish standards of public health care), but as soon as the big umbrella healthcare, Capio , took over (now it is called Capio Läkarhus Kvillebäcken) few months ago, the booking possibility dropped dramatically. Now as other Capio vårcentral you can only see a doctor if you be there at 8 at that day! and then, who knows how long you should wait. It seems like calling and booking a time for any day in future is impossible! That was this disrespectful behaviour towards the patients -which for many reasons including work, sickness, etc, may not be available at 8 - which forced me to move myself from another vårdcentral owned by Capio to this one. And now it is a time to find another one! May god keep me away from Capio! UPDATE: You destroy the effort of great doctors and nurses who work hard. I see that people are unsatisfied with the way you handle the situation, and dont find a way to appreciate the effort of personnel. Wasnt it better if you limit your patients to your capacity and not based on "the more the better" earning plan? This is a managerial issue that they dont care and will rely on over flow (letting people leave) to keep the balance.